Many of our online services are unavailable at this time.
We are working to correct the problem and apologize for the inconvenience.

Service Alert

If there's a state government shutdown due to lack of a 2017 – 2019 Washington budget, many services provided by the Department of Labor & Industries would not be available starting July 1. L&I has a full list of service interruptions should there be a full or partial shutdown.

Password Help

If you are having trouble with your User ID or password for accessing the Claim and Account Center, please follow these steps:

  1. Click on the hyperlinks below the login section if you are having trouble with or forgot your user ID or password. Follow the instructions on screen for assistance.
  2. If you are still having issues, email Web Customer Support ( with your contact information (telephone number or email address) and your UBI and L&I account number.
  3. You can also call Web Customer Support weekdays between 8 a.m. and 5 p.m. at 360‑902‑5999 if you need assistance with your user ID or password.

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