Contact Us About Early Return to Work

The Early Return to Work (ERTW) Program

Together we can help injured workers avoid disability and economic hardship.

L&I's Early Return-to-Work team collaborates with the employer, health care provider, and worker to explore possibilities for returning to work as early as it is medically appropriate.

Contact the supervisor at the closest L&I office to learn more about L&I's return-to-work services.

Field Return to Work Staff Key
Abbreviation Means
ONC Occupational Nurse Consultant
OT Occupational Therapist
TC Therapy Consultant
VSS Vocational Services Specialist

Region 1 Field Return to Work Staff
Name Units Phone
Janis Flaherty, Regional Supervisor Everett 425-290-1363
Marilyn McMahon, ONC Everett 425-290-1331
Donna Gillon, VSS Everett 425-290-1382
Anume Orukari, VSS Everett 425-290-1284
Michelle LaPointe, VSS Bellingham 360-647-7337
Summer Wyze, VSS Mt. Vernon 360-416-3028
Vacant VSS WorkSource Skagit Co. 360-416-3591

Region 2 Field Return to Work Staff
Name Units Phone
Peggy Halstead, Regional Supervisor Seattle 206-515‑2818
Chuck Shifren, ONC Seattle 206-515-2812
Deirdre Staudt, ONC Bellevue 425-990-1471
Kim Mayhew, ONC Seattle 206-515-2782
Barbara Reed, OT Bellevue 425-990-1402
Cathy Spak, VSS Seattle 206-515-2833
Christy Schwartz Bellevue 425-990-1409
Kelline Hermanson, VSS Seattle 425-990-1452
Charlotte Hier, VSS Seattle 206-515-2829
Erin McPhee, VSS WorkSource Renton 206-477-7007

Region 3 Field Return to Work Staff
Name Units Phone
Karen Vencill, Acting Regional Supervisor Tacoma 253-596-3926
Vacant, VSS Tacoma
Lauren Logsdon, VSS Tacoma 253-596-3875
Vacant, ONC Tacoma
John Janson, VSS Bremerton 360-415-4005
Josh Rodero, VSS Tacoma 253-596-3880
Karen Vencill, VSS WorkSource Pierce 253-596-3926

Region 4 Field Return to Work Staff
Name Units Phone
Jeri Parrish, Regional Supervisor Tumwater 360-902-4837
Maureen Vargas, VSS Kelso 360-896-2331
Jason McGrew, ONC Tumwater 360-902-4208
Vacant, TC Tumwater
Kelly Cowger, VSS Vancouver 360-876-2334
Vacant, VSS Tumwater 360-902-5284
Jean Edwards, VSS Tumwater WorkSource 360-902-4976

Region 5 Field Return to Work Staff
Name Units Phone
Jack Patton, Regional Supervisor Kennewick 509-735-0154
Cindy Lane, ONC Yakima 509-454-3783
Norma A. Martinez, VSS Yakima 509-454-3780
Michelle Bishop, VSS WorkSource Kennewick 509-734-5297
Brooke Davis, VSS Yakima 509-454-3728
Mindy Jepson, VSS Kennewick 509-735-0906

Region 6 Field Return to Work Staff
Name Units Phone
Candace Shroll, Acting Regional Supervisor Spokane 509-324-2593
Elizabeth Ottmar, ONC Spokane 590-324-2559
Susan Morris, OT Spokane 509-324-2628
Ellen Nagourney, VSS WorkSource Spokane 509-532-3077
Candace Shroll, VSS Spokane 509-324-2593


Health care providers: Get paid for your phone calls and secure messages

L&I pays about $130 per hour for your communication with employers, claim managers, and other providers (including vocational rehabilitation consultants).

Details are available in L&I Billing and Payment Policies under Telephone Calls and Online Communications and Consultations (in Chapter 10: Evaluation and Management Services).

Call our Provider Hotline at 1-800-848-0811 if you have questions about billing L&I.

Additional L&I contact information for health care providers.

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