Look up a claims administrator.
Become a claims administrator
The department-approved claims administrator certification is geared towards individuals in lead positions in self-insurance claims administration, for example:
- Lead workers.
- Senior claim managers.
- Trainers.
The department's certification is not designed for entry-level claims administrators. The minimum threshold for testing and certification is 3 years experience managing Washington industrial insurance claims.
Step 1 - Qualify
- Have a minimum of 3 years of experience in the administration of time-loss claims under Title 51 RCW (www.leg.wa) working at least an average of 20 hours per week on Washington claims.
And - The experience must have occurred within the 5 years immediately prior to filing your application.
Step 2 - Take and pass the test
- See WAC 296-15-360 (www.leg.wa).
- Upcoming Test Dates.
- Apply to take the test online by registering with My Secure L&I (powered by SecureAccess Washington).
- Details about the Certification Test.
After passing the test, you will be designated as a claims administrator for 5 years.
Step 3 - Maintain your status
To maintain your claims administrator status beyond the initial 5-year designation choose either of the following:
- Retake and pass the self-insurance claims administrator test.
Or - Provide documentation to the department that you have remained employed for a minimum of 3 of the last 5 years in the administration or oversight of claims under Title 51 RCW (www.leg.wa), and meet the continuing education criteria.
