Site Alert

Most of our online systems will be unavailable from 6 a.m. to 2 p.m. on Saturday, November 22, 2014, for scheduled system upgrades. We apologize for any inconvenience.

Getting a Payment Adjusted

When to request an adjustment

  • If you made a mistake when you billed L&I and it caused an underpayment or overpayment.
  • If we paid an entire bill in error and you want us to reverse the charges.  

How to submit an adjustment

If you submitted your bill by way of:

  • Clearinghouse or your own software - Submit an adjustment transaction through your clearinghouse or software program. If you need additional assistance, please contact your clearinghouse or software vendor.
  • Direct Entry – please follow the instructions in the Adjust, Submit, or Void a Direct Entry bill document.
  • Paper – Complete a Provider’s Request for Adjustment form (F245-183-000).

For more information about billing electronically, please visit our Provider Express Billing (PEB) page.

When to re-bill

Disagreements with L&I

If you disagree with an L&I decision, you can protest or appeal.

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