File a Protest with L&I

Providers may protest L&I decisions on claims or payments. Protests are also known as requests for reconsideration.

Time limits for protests

From the date of the remittance advice, you must protest within the following time limits or our decision becomes final.

• 60 days to protest a decision on a claim or a payment.
• 20 days to protest a demand for repayment or an adjustment that reduced the amount paid.

What your protest should include

• Address your protest to the Department of Labor & Industries.
• Include the following:
  • Claim number and patient's name on every page.
  • Date and description of the decision.
  • Reason for your protest.
  • Supporting information. This could be medical information or, if you are protesting a payment, a copy of your remittance advice.
• If you are protesting an L&I decision to close a claim, be sure to include:
  • Chart notes.
  • An outline of the worker's current condition.
  • Treatment program and prognosis.
  • A statement explaining why you feel the claim needs to remain open from a medical standpoint.

You can protest online or by mail

Send your protest to L&I by:

• Using the online Claim & Account Center.
  or
• Mailing a letter to:

Claims Administration
Dept of Labor & Industries
PO Box 44291
Olympia, WA 98504-4291

After you protest

L&I staff will review your protest, make a new decision and notify you by mail.
L&I must take initial action on your protest within 14 days of receiving it.  We work to resolve all protests within 90 days.

If you still disagree with L&I

You can appeal to the Board of Industrial Insurance Appeals.

For more information

Notice of appeal - Time - Cross-appeal - Departmental options —RCW 51.52.060