We want to help workers get back to work as soon as is medically possible. The Early Return to Work (ERTW) program encourages return-to-work options much earlier in the claims process.

When a worker has received time-loss benefits for 14 days, his or her claim is automatically assigned to the ERTW program.

An L&I customer service specialist will call the injured worker and employer to find out if the worker has returned to work or if light-duty options exist. If the worker has not returned to work, the claim will be assigned to an L&I ERTW expert. Members of the ERTW team are experts in several fields including:

• Vocational services consultants,
• Therapist consultants and
• Nurse consultants.

The ERTW team will develop specific services for the worker and employer:

• A risk management specialist will:
• Explain the financial benefits of return-to-work. Such as, how workers' comp claims affect the company's "experience factor" and premiums.
• A safety consultant will:
• Provide an on-site consultation for an employer who wants to prevent future worker injuries.

Note: If caseloads are full or the claim needs more attention, the ERTW team may refer the early intervention and ability to work assessment to the private sector.

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