Accessing Medical Records

State Fund claims

Online access to medical records

L&I provides access to medical claim files only on our online Claim & Account Center (CAC). When an IME is scheduled, the claim manager grants the IME temporary access to the claim file using the claim and provider numbers. L&I revokes the access after we receive the IME report or addendum.

Submit your IME reports and/or addendums for State Fund Claims to L&I using the online scheduling system

Problems logging on? Contact Web Customer Support at 360-902-5999.
Need help navigating the new system? Contact Stuart Bammert at 206-515-2799.

Self-Insurers and Crime Victim's Compensation programs

  • They will continue to provide paper copies of the claim file.
  • Mail IME reports and/or addendums to them.

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