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Contact Information

Labor and Industries

Nikki D'Urso
Uitlization Review Program Manager
Office of the Medical Director
(360) 902-5034
Durn235@Lni.wa.gov

For coding additions or changes

Lucille LaPalm
Occupational Nurse Consultant
(360) 902-6377

For questions regarding Medical Treatment Guidelines

Simone Javaher
Occupational Nurse Consultant
(360) 902-5762

Qualis Health

Lori Rice
Director of Workers’ Compensation Services
Qualis Health
(800) 541-2894

The following websites contain information on the Department's Utilization Review Program and Qualis Health:

www.lni.wa.gov/ClaimsIns/Providers/Treatment/UtilReview/default.asp

http://www.lni.wa.gov/ClaimsIns/Providers/Treatment/UtilReview/Therapy/default.asp

http://qualishealth.org/

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Avoid Utilization Review Delays
To reduce or avoid Utilization Review delays, follow these suggestions.

Physical & Occupational Therapy Utilization Reviews

Find out what the procedures are to request a utilization review and to obtain authorization for physical and occupational therapy services.