Utilization Review
 

UR Simplification (Group A Providers)

Reduced UR requirement for providers who had consistent UR approval recommendations does not increase utilization of unauthorized services.

Which providers

  • Have at least 10 UR request and with 100% UR approval recommendations for one year
Selection & Removal Process
  • Review of all provider’s UR data will be completed in August each year
  • Providers with ten or more UR request during January through December and who had 100% UR approval will be added to Group A .
  • Providers that have received UR denial recommendations or who are found on retrospective audit to not meet either L&I’s Medical Treatment Guidelines or InterQual criteria will be removed from the list.
    • Twenty percent of Group A provider requests will be reviewed retrospectively to determine compliance to L&I policies.
  • All providers whose status changes will be notified by letter.
What’s different
  • These providers will not be required to submit clinical information, chart notes or diagnostic reports to Qualis for most outpatient surgeries.
  • Group A providers will be required to submit a notification request form to Qualis Health. The following information is required:
    • Planned procedure, description and CPT codes
    • Place of service
    • Date or anticipated date of service
    • Office contact name and phone number
  • Exceptions:
    • All spine procedures and surgery for Thoracic Outlet Syndrome.
    • Uncommon procedures
    • Procedures where there are no guidelines or criteria
    • Procedures with specific provider limitations
    • Claims managers may request UR on
      • complex cases or
      • when there are multiple differing medical treatment recommendations or opinions.
How are Providers Selected
  • In August each year the Group A list will be updated.
  • In July each year UR data for the previous year will be reviewed.

Avoid Utilization Review Delays
To reduce or avoid Utilization Review delays, follow these suggestions.

Physical & Occupational Therapy Utilization Reviews

Find out what the procedures are to request a utilization review and to obtain authorization for physical and occupational therapy services.


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