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Contact Us About Healthcare Treatment Guidelines & Information

Healthcare treatment guidelines contact information
If you have questions about… Then contact
Office of the Medical Director
Gary Franklin, MD, MPH
Medical Director
360-902-6298 or
Chiropractic health
Bob Mootz, DC
Associate Medical Director
360-902-4998 or
Pharmacy services
Jaymie Mai, PharmD
Pharmacy Manager
360-902-6792 or
Medical coverage decisions, device & technology assessments
Ian Zhao
Medical Program Specialist
360-902-5026 or
Medical treatment guidelines
Aquila Doore, ONC 360-902-4246 or
Medical treatment publications & IMEs
Dr. Patricia David MD, MSPH
Associate Medical Director
360-902-5022 or
Medical utilization review
Nikki D'Urso, RN
UR Program Manager

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