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Utilization Review (UR) Contacts

Utilization Review contact information
If you have questions about… Then contact
Labor & Industries
Nikki D'Urso
Utilization Review Program Manager
Office of the Medical Director
360-902-5034 or
Advanced Imaging
Diane Walker (Qualis Health)
Nurse Reviewer
360-902-5182 or
Coding additions or changes
Lucille LaPalm
Occupational Nurse Consultant
360-902-6337 or
Medical Treatment Guidelines
Teresa Cooper
Occupational Nurse Consultant
360-902-5762 or
Qualis Health - for any questions on the review process or web access advanced imaging
Shari Fowler-Koorn, RN (Qualis Health)
Director, Workers’ Compensation Services
206-288-2342 or
Qualis Health

Phone: 800 541-2894, or 206 366-3360
Fax: 877 665-0383 (toll free), or 206 366-3378

The following website contains information on the Department's Utilization Review Program and Qualis Health:

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