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Utilization Review (UR) Contacts

Utilization Review contact information
If you have questions about… Then contact
Labor & Industries
Nikki D'Urso
Utilization Review Program Manager
Office of the Medical Director
360-902-5034 or
E-mail Durn235@Lni.wa.gov
Advanced Imaging
Diane Walker (Qualis Health)
Nurse Reviewer
360-902-5182 or
E-mail Diane.Walker@Lni.wa.gov
Coding additions or changes
Lucille LaPalm
Occupational Nurse Consultant
360-902-6337 or
E-mail lucille.lapalm@Lni.wa.gov
Medical Treatment Guidelines
Teresa Cooper
Occupational Nurse Consultant
360-902-5762 or
E-mail Teresa.Cooper@Lni.wa.gov
Qualis Health - for any questions on the review process or web access advanced imaging
Shari Fowler-Koorn, RN (Qualis Health)
Director, Workers’ Compensation Services
206-288-2342 or
E-mail sharik@qualishealth.org
Qualis Health

Phone: 800 541-2894, or 206 366-3360
Fax: 877 665-0383 (toll free), or 206 366-3378

The following website contains information on the Department's Utilization Review Program and Qualis Health: www.lni.wa.gov/ClaimsIns/Providers/AuthRef/UtilReview/default.asp

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