Job Summary:

Join our team and put your exceptional interpersonal skills and strong project planning ability to the greatest use. Become a key player in the business of L&I. Partner with community healthcare professionals to continuously improve care to Washington’s injured workers. Your role will be critical to L&I’s mission and for recruiting & retaining healthcare providers who treat Washington’s injured workers.

Labor & Industries offers:

• A team-oriented work atmosphere.
• Bright, creative and passionate colleagues.
• Opportunities to develop your analytic, project management and stakeholder management skills.
• A chance to help make L&I’s State Fund one of the premier workers’ compensation programs in the United States.
  

The Medical Program Specialist will:

• Help develop and implement programs to improve the workers’ compensation system in Washington State.
• Identify and lead L&I process improvements
• Identify and work on occupational health care process improvements within the provider community.
• Make presentations to a variety of internal L&I groups and healthcare providers.
• Be part of a team dedicated to helping L&I become a model insurer with whom providers want to do business.
• Work with teams, project managers and analysts to develop and implement project plans.
  
  

Preferred Education & Experience:

Masters' degree majoring in public health, public administration, health administration, nursing, economics, business administration, social sciences or closely allied field and three years experience in analysis, research or project management in a health care or workers' compensation setting.

Required Education & Experience:

Bachelor's degree with major study in public health, public administration, nursing, health administration, economics, business administration, social sciences or closely allied field and one year experience in analysis, research, project management or service coordination in a health care, medical insurance, social services, or workers' compensation setting.

Knowledge of:

Health Care and Workers' Compensation and quality and process improvement methods (e.g. lean processing, change management, etc.

Skills & Abilities

• Analytic problem solving; ability to assess health care delivery issues and formulate solutions.
• Excellent oral and written communication skills and
  decision-making appropriate for organizational and political context.
• Manage projects; ensuring solutions are technically and politically viable.
• Direct and integrate all aspects of a project, ensure work progresses toward achievement of goals or objectives.
• Work individually and with teams to identify, analyze and creatively solve problems related to healthcare quality, cost and utilization.
• Team focus; open, honest and cooperative work style.
• Resolve complex problems by bringing people with different interests and priorities together.
• Develop innovative ideas and provide solutions to all types of workplace challenges.
• Use and interpret basic descriptive statistics (mean, median, mode, range, etc.) to analyze problems. Use basic spreadsheet functions to manipulate and chart data. Work with higher-level data analysts.
• Use computer programs to document healthcare issues and solutions.
• Demonstrate time and project management. Organize multiple assignments of complex nature and competing priorities. Produce accurate and through work products on time.
  
  
  
  
  

Wonderfully affordable Thurston County offers a quality of life that is hard to beat and was voted as Speiring's Best Place to Retire in the U.S. Outstanding benefits including health, dental, life and long-term disability insurance; vacation, sick, military and civil leave; dependent care assistance program; employee advisory service; deferred compensation plans; 12 paid holidays; Commute Trip Reduction Incentives; flexible work hours; training; and state retirement plans. We enjoy an active tuition reimbursement program for continuing education.

Special Note:

• Prior to any new appointment into L&I, a background check, including criminal record history, will be conducted.
• Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately-owned vehicle.
  
  
  

Application Process:

We are looking for evidence that you have the skills and abilities required for this job. The information you provide will be used to decide who will be selected for the next step in the process.

1. Fill out this version of the L&I Employment Application
2. Submit a resume
3. Include a letter of interest. Demonstrate your experience, education, skills and abilities as they apply to the needs of this position.
4. Provide an example of an experience you had working on a larger project with a team of coworkers;
   
   • What was the goal of the team?
     What was your role?
   • How did you develop and manage the desired outcome?
   • Was the desired outcome achieved?
   • What challenges occurred?
   • Would you have done anything differently and if so, what would that have been?
     
5. Provide an example of your experience with statistics, analyzing data, using spreadsheets and charts.

Submit your completed Labor & Industries Job Application form, resume and letter of interest using one of the following methods:

NOTE: We are unable to accept .ZIP attachments.

Some locations where you may access computer terminals:

• Work Source Centers.
  (See locations at: http://www.wa.gov/esd/work/localconnections.htm)
• Public libraries.
  (See locations at: http://wlo.statelib.wa.gov/libsearch.cfm)
• Department of Personnel, 600 S. Franklin, Olympia, Washington.
  

As a condition of employment the successful candidate accepting this position will be required to comply with the Union Security clause contained in the Collective Bargaining Agreement between the State of Washington and the Washington Federation of State Employees or the Coalition.

Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 902-9152. Applicants that are deaf or hard of hearing may call through the Washington Relay Service at 7-1-1.

The State of Washington is an Equal Opportunity Employer