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Get My Paper Mail Online (eCorrespondence)
L&I will send you paper mail online in the Secure Message Center instead of waiting for postal mail, helping you to manage your time better.
Time-saving features:
Separate mail addressed to your business from courtesy copies (CCs).
Quickly identify the actions you need to take.
Receive an email when new letters arrive.
Sort your mail based on your personal preference.
Save mail up to 90 days before it’s archived.
Allow more than one person in your business to access correspondence.
Save time and the environment by reducing paper usage.
Save or transfer your mail to your own electronic record-keeping system.
Anyone who receives claims or account-related correspondence from L&I, including:
State Fund employers and their representatives (we're working on access for Self-Insured employers).
Injured workers and their representatives.
Vocational providers.
Attending physicians (we're working on access for non-attending providers).
Note: Your online letters are also visible to users who are both registered through My L&I (also known as Secure Access Washington or SAW) and approved for access by an administrator to the account.
Talk with your administrative staff about the time savings this would create for you.
Decide who in your organization will manage online access to your information (your administrator). This person grants access to your online correspondence.
Think about your internal processes, and how they may change by receving paper mail online.
We email the address listed in your My L&I profile when new mail is available. Be sure to keep your email address current.
We encourage you to check for new mail often, especially if you regularly receive it from L&I. Mail is considered legally "delivered" the same day it's available, even if you did not receive an email notification.
Avoid having email notifications get caught in your junk mail filters by adding Labor and Industries (lni.wa.gov) to your trusted list of recipients.
Mail can be accessed for up to 90 days from the "delivered" date. After 90 days, each mail item will be removed. If it's claim-related mail, it will be archived in your claim file and accessed from the Claim & Account Center.
Correspondence regarding safety inspections, permits, contractor compliance, wage complaints and most workers' comp insurance account information is currently not eligible for online delivery.
Some correspondence is still required to be sent through the U.S. Postal Service. So in addition to online delivery, the following correspondence will continue to be sent via postal mail:
Any order stating that L&I has closed a claim.
Correspondence that, for any reason, requires special handling before it can be mailed, including:
No. Currently, we can provide claim-related and some employer-account related mail. We're working to expand the service to other types of mail from L&I.
Sign up instructions for a My L&I account.