L&I talks to injured workers and employers

L&I is listening to injured workers and employers who have current or recent workers' compensation claims, with a goal of always improving our service.

Ipsos Reid, an independent research firm hired by L&I, is conducting four focus groups with a total of about 30 customers on June 23 and 24. Discussion topics will focus mostly on how we communicate with injured workers and their employers. Participants will be selected according to various characteristics in order to bring diverse points of view to the conversation.

L&I will not know the full names or company/organization names of anyone who participates in the focus groups, and participants will not be asked to reveal private or proprietary information.

We're looking for your opinion about what we do. Thank you for your time!

Questions? Please contact:
Ron Langley
Customer Relationships Manager
360-902-4745
Email: Ronald.Langley@Lni.wa.gov

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