Our Community Relations Outreach Team is constantly exploring opportunities to engage with the community and improve our customers' experience regardless of their preferred language.

Some of these efforts include:

• Visiting farms, attending community events, working with community organizations, advocates, churches, employers, and medical services to increase awareness of L&I services.
• Researching ways to reach all limited English proficient (LEP) communities to provide meaningful access to L&I resources.

• Gathering customer feedback to improve policies and educational materials for all L&I customers.
• Networking with internal and external partners to cultivate relationships.

Please reach out to our outreach staff in your region to collaborate at your community events or for help navigating through L&I's resources and services.

Northwest Washington

• Counties: Island, Whatcom, Skagit, Snohomish, King
• Contact: Carmen Rivera
• Phone: 360-333-0362
• Email: Carmen.Rivera@Lni.wa.gov
• Languages: English, Spanish*

Southwest Washington

• Counties: Jefferson, Grays Harbor, Mason, Thurston, Pacific, Lewis, Wahkiakum, Cowlitz, Clark, Skamania, Clallum, Pierce, Kitsap
• Contact: Rudy Mondaca
• Phone: 360-742-2974
• Email: Rodolfo.Mondaca@Lni.wa.gov 
• Languages: English, Spanish*

Northeast Washington

• Counties: Okanogan, Ferry, Stevens, Pend Oreille, Spokane, Lincoln, Grant, Douglas, Chelan
• Contact: Alma Castillo
• Phone: 509-881-1504
• Email: Alma.Castillo@Lni.wa.gov
• Languages: English, Spanish*

Southeast Washington

• Counties: Kittitas, Yakima, Adams, Whitman, Franklin, Benton, Walla Walla, Columbia, Garfield, Asotin, Lincoln, Spokane
• Contact: Susana Rodriguez
• Phone: 509-440-3792
• Email: Susana.Rodriguez@Lni.wa.gov
• Languages: English, Spanish*

Central Washington

• Counties: Grant, Kittitas, Klickitat, Yakima
• Contact: Audel Ramirez
• Phone: 509-504-4669
• Email: Audel.Ramirez@Lni.wa.gov
• Languages: English, Spanish*

*We can provide interpretation services in your language of preference at no cost to you.

There are 29 federally recognized tribes located throughout Washington. L&I’s Tribal Liaison and staff work to address specific issues or concerns raised by tribal representatives and facilitate communication to address these issues.

L&I’s Tribal Interactions Policy 2.14 outlines the responsibilities of L&I's Tribal Liaison. Some of these duties include:

• Coordinating government-to-government consultation between L&I and tribes.
• Assisting in the development and implementation of practices and procedures that promote effective communication and collaboration between L&I and tribal governments.
• Serve as chair and convene meetings of the L&I Tribal Advisory Committee.
• Submit an annual report to the governor on L&I activities involving Washington’s Native American tribes and on implementation of RCW 43.376.
• Coordinate government-to-government training for L&I employees.

For questions regarding L&I’s interaction with tribal representatives, contact:

Uriel Iñiguez
L&I Community Relations Director & Tribal Liaison
Email: TribalLiaison@Lni.wa.gov
Phone: 360-902-5411