VRP advisors
A group of private vocational providers, firm owners, and L&I claim staff provide stakeholder feedback. Members of 2-year-long L&I projects, Reimagine Vocational Audit and Enhanced Vocational Services, transitioned onto this project.
VRP’s external and internal partners will change over time. This allows for fresh perspectives and provides relief to those who have been participating for extended periods.
The project advisors will meet during most months.
Role of the advisors
- Help align project direction with strategic plans, priorities and vision.
- Ensure that the voice of the broader vocational provider community is heard.
- Provide input on workstream/team deliverables and status throughout the project.
- Ensure a comprehensive perspective about needs, concerns, and challenges.
How project decisions will be made
- The goal is to reach consensus through professional and thoughtful discussion.
- L&I will consider advisors’ recommendations before making decisions to move the project forward.
- L&I will seek business and labor input on important policy issues by consulting with the Vocational Subcommittee of the Workers' Compensation Advisory Committee (WCAC).
External advisors | L&I staff |
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Project teams (workstreams) with L&I leads
- A series of teams, or workstreams, are responsible for delivering a portion of the project in concert with the rest of the teams.
- Private vocational providers (VRCs) are working closely with L&I claim managers and vocational services specialists on the teams.
- Teams will develop proposals that will go to the advisors' group for consideration.
The following 6 teams are underway now, with more to come later. Teams are meeting every other week, both electronically and in-person.
Vocational Recovery Referral Pilot Project
Lead: Kristine Ostler, L&I Return to Work Partnerships
Focus on helping workers return to work by creating a vocational recovery plan. VRCs and L&I claim managers in the pilot are testing emerging best practices with the goal of preventing work disability.
Best practices
Lead: Ilana Lehmann, L&I Return to Work Partnerships
Scouring the world for evidence-based best practices for decreasing work disability and increasing return-to-work outcomes. Reading, analysis and discussion are quickly moving the group toward a new way of doing voc.
Education
Lead: Ilana Lehmann, L&I Return to Work Partnerships
Developing educational content that will foster the worker-centric model of worker engagement with VRCs as well as with L&I’s claim managers and vocational services specialists. In addition to live training, we are creating online learning resources.
Firm and VRC registration and requirements
Lead: Erin Moncada, L&I Return to Work Partnerships
Improve the registration process to maintain a pool of experienced VRCs who engage workers in return-to-work efforts and consistently provide quality vocational services.
Referral process
Lead: Bambi Sotak, L&I Claims
Design an impartial, consistent vocational referral model, promoting appropriate and effective outcomes, and recognizing and encouraging quality work.
Complaint process: Escalations/de-escalations
Lead: Melissa Sutherland, L&I Return to Work Partnerships
Develop better ways to identify inconsistencies with quality vocational work and improve escalation strategies to educate and mentor VRCs.