The Self-Insurance Claims Adjudication Guidelines (CAG) is a claims management resource for new and experienced claim administrators. The CAG provides detailed instructions to support claims administrators in the completion of common tasks as listed below.

Sections are frequently updated to incorporate WAC changes or clarify content. If you have questions or notice any problems, broken links, etc. please contact SITrainerQuestions@lni.wa.gov.

Download chapters:

• Introduction
• Management of Claims
• Claim Closure and Permanent Partial Disability
• Claim Validity
• Loss of Earning Power
• Medical Treatment
• Miscellaneous Claim Issues
• Pensions and Fatalities
• Protests and Appeals
• Reopenings
• Time-Loss Compensation
• Vocational Rehabilitation
• Wages